Contact us about your car insurance

The best way to manage your policy. Use our self service portal:

Our contact details, choose from the options below

The best way to contact us depends on the car insurance product or service you are looking for. So that we can get you to the right place, please choose one of the following options.

Looking to make a change?

Manage your policy online with MyAviva

Please note, if you contact us via the customer service team to make a change to your car insurance policy that can be made through MyAviva, you will incur a €25 administration fee. See our Terms of Business for details.

Contact forms

Use our online forms to contact our customer service team.

Existing customers

From overseas

+353 1 29 08 208

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Looking to buy?

Get a quote online

Did you know we offer a 15% discount when you buy online. Footnote [1]

Get a car quote

Need to talk to someone

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Looking to renew?

Renewal online

Buy immediately or make changes to your renewal policy

Talk to us about your renewal

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Looking to make a claim?

Make a claim online

Complete our online form to notify us of a new car insurance claim. Once submitted our team will make contact with you within the next 48 hours to go through your claim with you.

Contact us by phone

1800 147 147

We'll guide you through the process - 24 hours a day, 365 days a year. If you're claiming from abroad, call +353 1 898 6400.

Emergency contact numbers

In the event of a breakdown

Overseas breakdown assistance

+44 1 612 102 113

Looking to send us a document by post?

Have you tried MyAviva?

You can use MyAviva to upload your documents

Our Postal Address

If you prefer you can post your documents to:

Aviva Direct Ireland Limited,
Ballybrit Business Park,
Ballybrit,
Galway.
H91 WP08

Need to talk to us?

Existing customers

From overseas

+353 1 29 08 208

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Our Car FAQs

Everything you need to know about Aviva car insurance.

Watch our videos on MyAviva

We have created helpful videos to help you navigate through your MyAviva account.

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  1. Offer of 15% discount only applies to new car insurance policies bought online. Acceptance criteria, terms and conditions apply. Subject to a minimum premium of €310 for car insurance. Aviva reserves the right to withdraw, suspend or amend this offer or any of the terms and conditions thereof at any time without prior notice.

Car insurance is underwritten by Aviva Insurance Ireland DAC.

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.